Can't connect HA docker version to Connect Life devices

[iggy1991]

Dear all,

I’m currently using the Home Assistant Docker version on a Raspberry Pi 5 and I’m having difficulty connecting to ConnectLife devices over MQTT. Previously, I was running Home Assistant OS, so I had access to the add-ons, which made this setup much easier.

If anyone has experience with this setup or knows how to resolve this issue using the Docker version, your help would be greatly appreciated.

Thank you!

[danvaly]

I have the same problem i get Failed to fetch devices: HTTP request failed: 403, message='Forbidden', url='https://juapi-3rd.hijuconn.com/clife-svc/pu/get_device_status_list?... in logs

[iuginP]

Same issue here, here a snippet of the logs:

2025-11-26 19:01:29.360 ERROR (MainThread) [custom_components.hisense_ac_plugin.api] HTTP request failed: 403, message='Forbidden', url='https://juapi-3rd.hijuconn.com/clife-svc/pu/get_device_status_list?timeStamp=1764180088996&version=8.1&languageId=1&timezone=Europe/Rome&randStr=__RAND_STR__&appId=__APP_ID__&sourceId=__SOURCE_ID__&platformId=5'
2025-11-26 19:01:29.361 ERROR (MainThread) [custom_components.hisense_ac_plugin.api] Failed to fetch devices: HTTP request failed: 403, message='Forbidden', url='https://juapi-3rd.hijuconn.com/clife-svc/pu/get_device_status_list?timeStamp=1764180088996&version=8.1&languageId=1&timezone=Europe/Rome&randStr=__RAND_STR__&appId=__APP_ID__&sourceId=__SOURCE_ID__&platformId=5'
2025-11-26 19:01:29.361 ERROR (MainThread) [custom_components.hisense_ac_plugin.coordinator] Error setting up coordinator: name 'UpdateFailed' is not defined
2025-11-26 19:01:29.361 ERROR (MainThread) [custom_components.hisense_ac_plugin] Failed to setup coordinator

[Tommypommy]

Same here. I hope this will be fixed in the summer :-)