device showing up in tidal app, then disappears

[LukasErg]

Hey. I have an issue. When i start my container, i see the the device in the tidal app. However, after a few seconds it disappears and it'll never show up again. Can you help? I use a PI 5

My logs;

lukas@raspberrypi:~/tidal-connect $ docker compose logs -f
WARN[0000] /home/lukas/tidal-connect/docker-compose.yaml: the attribute version is obsolete, it will be ignored, please remove it to avoid potential confusion
tidal-connect | Tidal Connect - https://github.com/GioF71/tidal-connect.git - entrypoint.sh version 0.2.0
tidal-connect | Tidal Connect - https://github.com/GioF71/tidal-connect.git - common.sh version 0.1.7
tidal-connect | FRIENDLY_NAME=Dragonfly
tidal-connect | MODEL_NAME=Audio Streamer
tidal-connect | MQA_CODEC=false
tidal-connect | MQA_PASSTHROUGH=false
tidal-connect | CARD_NAME=v10
tidal-connect | CARD_INDEX=
tidal-connect | CARD_DEVICE=
tidal-connect | CARD_FORMAT=
tidal-connect | CREATED_ASOUND_CARD_NAME=
tidal-connect | ENABLE_SOFTVOLUME=yes
tidal-connect | ENABLE_GENERATED_TONE=yes
tidal-connect | ASOUND_FILE_PREFIX=
tidal-connect | FORCE_PLAYBACK_DEVICE=
tidal-connect | SLEEP_TIME_SEC=3
tidal-connect | RESTART_ON_FAIL=1
tidal-connect | RESTART_WAIT_SEC=10
tidal-connect | CLIENT_ID=
tidal-connect | LOG_LEVEL=3
tidal-connect | File [asound.conf] has not been provided
tidal-connect | File /etc/asound.conf does not exist.
tidal-connect | Entering write_asound_if_needed ...
tidal-connect | Specified CARD_NAME=[v10]
tidal-connect | Skipping audio device [vc4hdmi0] at index [0]
tidal-connect | Skipping audio device [vc4hdmi1] at index [1]
tidal-connect | Found audio device [v10] as index [2]
tidal-connect | Entering write_audio_config with card_index=[2] ...
tidal-connect | Creating sound configuration file (card_index=[2], softvol=[yes]) ...
tidal-connect | Ok to enable softvolume, as no 'Master' control exists for the device at index [2]
tidal-connect | Building asound.conf with softvolume ...
tidal-connect | Setting PLAYBACK_DEVICE=[tidal-softvol]
tidal-connect | Sound configuration file created
tidal-connect | Completed write_audio_config
tidal-connect | Completed write_asound_if_needed.
tidal-connect | pcm.tidal-audio-device {
tidal-connect | type plug
tidal-connect | slave.pcm {
tidal-connect | type hw
tidal-connect | card 2
tidal-connect | }
tidal-connect | }
tidal-connect | pcm.tidal-softvol {
tidal-connect | type softvol
tidal-connect | slave {
tidal-connect | pcm "tidal-audio-device"
tidal-connect | }
tidal-connect | control {
tidal-connect | name "Master"
tidal-connect | card 0
tidal-connect | }
tidal-connect | }
tidal-connect | PLAYBACK_DEVICE=[tidal-softvol]
tidal-connect | Starting Speaker Application in Background (TMUX)
tidal-connect | Sleeping for a while (3 seconds) ...
tidal-connect | ENABLE_GENERATED_TONE=[yes]
tidal-connect | Generated tone is enabled
tidal-connect | An user provided tidal_connect app was not found.
tidal-connect | An user provided tcon.crt was not found.
tidal-connect | certificate_path=[/app/ifi-tidal-release/id_certificate/IfiAudio_ZenStream.dat]
tidal-connect | Custom lib directory not found.
tidal-connect | Custom arm-linux-gnueabihf directory not found.
tidal-connect | User did not provide a CLIENT_ID.
tidal-connect | COMMAND_LINE=/app/ifi-tidal-release/bin/tidal_connect_application --tc-certificate-path /app/ifi-tidal-release/id_certificate/IfiAudio_ZenStream.dat --playback-device tidal-softvol -f "Dragonfly" --model-name "Audio Streamer" --codec-mpegh true --codec-mqa false --disable-app-security false --disable-web-security true --enable-mqa-passthrough false --log-level 3 --enable-websocket-log "0"
tidal-connect | Trying a short tone @ 48kHz ...
tidal-connect | Playing WAVE '/assets/audio/short-low-tone-48k.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Stereo
tidal-connect | Success with 48 kHz tone.
tidal-connect | tone_played=[1]
tidal-connect | Starting TIDAL Connect ...
tidal-connect | STARTING TidalConnect services, version: 1.1.3
tidal-connect | ALSA lib pcm_asym.c:106:(_snd_pcm_asym_open) capture slave is not defined
tidal-connect | ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround21
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround21
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround40.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround40
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround41
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround50
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround51
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround71.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround71
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline
tidal-connect | ALSA lib pcm_asym.c:106:(_snd_pcm_asym_open) capture slave is not defined
tidal-connect | ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
tidal-connect | ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
tidal-connect | Cannot connect to server socket err = No such file or directory
tidal-connect | Cannot connect to server request channel
tidal-connect | jack server is not running or cannot be started
tidal-connect | JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
tidal-connect | JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
tidal-connect | STARTED TidalConnect services.
tidal-connect | Tidal Connect - https://github.com/GioF71/tidal-connect.git - entrypoint.sh version 0.2.0
tidal-connect | Tidal Connect - https://github.com/GioF71/tidal-connect.git - common.sh version 0.1.7
tidal-connect | FRIENDLY_NAME=Dragonfly
tidal-connect | MODEL_NAME=Audio Streamer
tidal-connect | MQA_CODEC=false
tidal-connect | MQA_PASSTHROUGH=false
tidal-connect | CARD_NAME=v10
tidal-connect | CARD_INDEX=
tidal-connect | CARD_DEVICE=
tidal-connect | CARD_FORMAT=
tidal-connect | CREATED_ASOUND_CARD_NAME=
tidal-connect | ENABLE_SOFTVOLUME=yes
tidal-connect | ENABLE_GENERATED_TONE=yes
tidal-connect | ASOUND_FILE_PREFIX=
tidal-connect | FORCE_PLAYBACK_DEVICE=
tidal-connect | SLEEP_TIME_SEC=3
tidal-connect | RESTART_ON_FAIL=1
tidal-connect | RESTART_WAIT_SEC=10
tidal-connect | CLIENT_ID=
tidal-connect | LOG_LEVEL=3
tidal-connect | File [asound.conf] has not been provided
tidal-connect | File /etc/asound.conf exists.
tidal-connect | File /etc/asound.conf is writable
tidal-connect | Current /etc/asound.conf:
tidal-connect | pcm.tidal-audio-device {
tidal-connect | type plug
tidal-connect | slave.pcm {
tidal-connect | type hw
tidal-connect | card 2
tidal-connect | }
tidal-connect | }
tidal-connect | pcm.tidal-softvol {
tidal-connect | type softvol
tidal-connect | slave {
tidal-connect | pcm "tidal-audio-device"
tidal-connect | }
tidal-connect | control {
tidal-connect | name "Master"
tidal-connect | card 0
tidal-connect | }
tidal-connect | }
tidal-connect | Entering write_asound_if_needed ...
tidal-connect | Specified CARD_NAME=[v10]
tidal-connect | Skipping audio device [vc4hdmi0] at index [0]
tidal-connect | Skipping audio device [vc4hdmi1] at index [1]
tidal-connect | Found audio device [v10] as index [2]
tidal-connect | Entering write_audio_config with card_index=[2] ...
tidal-connect | Creating sound configuration file (card_index=[2], softvol=[yes]) ...
tidal-connect | Ok to enable softvolume, as no 'Master' control exists for the device at index [2]
tidal-connect | Building asound.conf with softvolume ...
tidal-connect | Setting PLAYBACK_DEVICE=[tidal-softvol]
tidal-connect | Sound configuration file created
tidal-connect | Completed write_audio_config
tidal-connect | Completed write_asound_if_needed.
tidal-connect | pcm.tidal-audio-device {
tidal-connect | type plug
tidal-connect | slave.pcm {
tidal-connect | type hw
tidal-connect | card 2
tidal-connect | }
tidal-connect | }
tidal-connect | pcm.tidal-softvol {
tidal-connect | type softvol
tidal-connect | slave {
tidal-connect | pcm "tidal-audio-device"
tidal-connect | }
tidal-connect | control {
tidal-connect | name "Master"
tidal-connect | card 0
tidal-connect | }
tidal-connect | }
tidal-connect | PLAYBACK_DEVICE=[tidal-softvol]
tidal-connect | Starting Speaker Application in Background (TMUX)
tidal-connect | Sleeping for a while (3 seconds) ...
tidal-connect | ENABLE_GENERATED_TONE=[yes]
tidal-connect | Generated tone is enabled
tidal-connect | An user provided tidal_connect app was not found.
tidal-connect | An user provided tcon.crt was not found.
tidal-connect | certificate_path=[/app/ifi-tidal-release/id_certificate/IfiAudio_ZenStream.dat]
tidal-connect | Custom lib directory not found.
tidal-connect | Custom arm-linux-gnueabihf directory not found.
tidal-connect | User did not provide a CLIENT_ID.
tidal-connect | COMMAND_LINE=/app/ifi-tidal-release/bin/tidal_connect_application --tc-certificate-path /app/ifi-tidal-release/id_certificate/IfiAudio_ZenStream.dat --playback-device tidal-softvol -f "Dragonfly" --model-name "Audio Streamer" --codec-mpegh true --codec-mqa false --disable-app-security false --disable-web-security true --enable-mqa-passthrough false --log-level 3 --enable-websocket-log "0"
tidal-connect | Trying a short tone @ 48kHz ...
tidal-connect | Playing WAVE '/assets/audio/short-low-tone-48k.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Stereo
tidal-connect | Success with 48 kHz tone.
tidal-connect | tone_played=[1]
tidal-connect | Starting TIDAL Connect ...
tidal-connect | STARTING TidalConnect services, version: 1.1.3
tidal-connect | ALSA lib pcm_asym.c:106:(_snd_pcm_asym_open) capture slave is not defined
tidal-connect | ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround21
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround21
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround40.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround40
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround41
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround50
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround51.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround51
tidal-connect | ALSA lib confmisc.c:1281:(snd_func_refer) Unable to find definition 'cards.vc4-hdmi.pcm.surround71.0:CARD=0'
tidal-connect | ALSA lib conf.c:4528:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
tidal-connect | ALSA lib conf.c:5007:(snd_config_expand) Evaluate error: No such file or directory
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM surround71
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline
tidal-connect | ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline
tidal-connect | ALSA lib pcm_asym.c:106:(_snd_pcm_asym_open) capture slave is not defined
tidal-connect | ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
tidal-connect | ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
tidal-connect | Cannot connect to server socket err = No such file or directory
tidal-connect | Cannot connect to server request channel
tidal-connect | jack server is not running or cannot be started
tidal-connect | JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
tidal-connect | JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
tidal-connect | STARTED TidalConnect services.

[GioF71]

Hello, I see you used "v10" as CARD_NAME and it seems that the card is found using that name, that seems ok. The test tone also seems to play successfully on your device.
For some reasons the application apparently crashes/exits, restarts. See these two lines:

tidal-connect | STARTED TidalConnect services.
tidal-connect | Tidal Connect - https://github.com/GioF71/tidal-connect.git - entrypoint.sh version 0.2.0

Between the two, a restart is happening.
I would lie if I said that the application never crashed on my Pi from time to time.

I don't have your device, no user has tried running this container on that device as well, so we don't have a direct experience on it.
One thing that might help is to set

CARD_FORMAT=S32_LE

But before changing that, maybe try restarting the container forcing it to be recreated using:

docker compose up -d --force-recreate

Also, did you apply the change described here as you are using a Pi5? maybe something has changed with the latest updates and the issue does not present itself the same way.

In any case, please post the output of

cat /proc/asound/cards

and

aplay -L

[LukasErg]

Hey, thanks for the quick answer.

I just checked today if it's working. And guess what: It does. I don't know why... I didn't change anything at all. Maybe i had some networking issues.

However, when i play on the tidal-connect device, the song quality automatically goes down to "High", even though it's available in "Max". Why is that, am i missing something?

[GioF71]

Hey, thanks for the quick answer.

I just checked today if it's working. And guess what: It does. I don't know why... I didn't change anything at all. Maybe i had some networking issues.

However, when i play on the tidal-connect device, the song quality automatically goes down to "High", even though it's available in "Max". Why is that, am i missing something?

Hello, glad it is working for you.
As mentioned in the readme, this solution unfortunately now only supports LOSSLESS. It actually also support the mid-tier HI_RES level with was reserved for MQA content, which is now virtually non-existent in Tidal. So at the moment we can actually only use LOSSLESS, notable exceptions excluded (look like some mqa content is still there but if there is some, I believe it's just something that has gone unnoticed).
Other more updated tidal connect implementations of course will support HI_RES_LOSSLESS, for example Volumio, WiiM, and for sure streamers of hi-end brands.

But you can stream up to 24/192 on your device using other solutions as listed here.
Ah, there is this developer in the process of implementing a Qobuz Connect solution, see here on the moode forum, who know if he can do the same for Tidal? I don't know if anybody asked yet.

Please star the repo if you like the work!