New ServiceNow SDK AI Skills ✨⚡️

[edwincoronado]

🚀 Agentic ServiceNow Development — Now in Your AI Tool of Choice

Build Agent brought the power of AI-assisted ServiceNow development to the ServiceNow IDE. Today, we're bringing it everywhere.

We're excited to announce AI Skills for the ServiceNow SDK — making it possible to build, edit, and deploy ServiceNow Fluent applications using the AI coding assistant you already use, whether that's Claude Code or Kiro.

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Build Agent, Unleashed

Build Agent lets you create and modify ServiceNow applications through natural language — describing what you need and letting AI handle tables, fields, business rules, flows, forms, and more. It's a fundamentally better way to build on the platform.

Until now, that experience lived exclusively inside the ServiceNow IDE.

These skills change that. They give external AI coding assistants the same grounded, real-time knowledge of the @servicenow/sdk that powers agentic ServiceNow development — so you can build ServiceNow apps from any environment, with the AI tools your team already relies on.

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How It Works

Two skills ship with this release:

now-sdk-explain

Gives your AI assistant on-demand access to live SDK documentation — metadata types, API signatures, naming conventions, project structure, and platform-specific patterns — pulled directly from @servicenow/sdk explain at the moment it's needed.

No stale training data. No hallucinated APIs. The real thing, in real time.

Covers the full breadth of ServiceNow development: Table, BusinessRule, ClientScript, Flow, Acl, ScriptInclude, CatalogItem, AiAgent, ATF tests, workspaces, and more.

now-sdk-setup

Verifies your environment (Node.js 20+, @servicenow/sdk v4.6.0+) is ready to go. Runs automatically if anything needs attention.

Both skills trigger automatically — the moment you start working in a Fluent project or mention ServiceNow, your AI assistant loads the right context and gets to work. No manual invocation. No configuration beyond initial setup.

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Get Started in Under 2 Minutes

Requires @servicenow/sdk v4.6.0 or newer. Run npm install -g @servicenow/sdk@latest to upgrade.

Claude Code

1. Start a Claude Code session
2. Add the marketplace and install the plugin:

   /plugin marketplace add servicenow/sdk
   /plugin install fluent
   /reload-plugins

Codex

1. Start a Codex session
2. Run the following two commands to directly install the skills:

   $skill-installer https://github.com/ServiceNow/sdk/tree/master/skills/now-sdk-setup
   $skill-installer https://github.com/ServiceNow/sdk/tree/master/skills/now-sdk-explain

3. Restart Codex to load the skills

Cursor

1. Open Cursor Settings (Cmd+Shift+J)
2. Navigate to Plugins
3. Paste in the link to the repo: https://github.com/ServiceNow/sdk.git
4. Select Add to Cursor for the fluent plugin

Alternatively, loading the skills into Claude Code will also allow Cursor to use them.

Kiro

1. Open Kiro and navigate to the Power tab
2. Select Add power from GitHub
3. Enter this URL: https://github.com/ServiceNow/sdk/tree/master/providers/kiro
4. Select the power from the list

Windsurf and Other Agents
Some agents may not have built in support to install skills from Github. However, you can manually install the skills by following these steps:

1. Start a new session with your favorite AI coding tool.
2. Prompt it to install the skills directly from GitHub:

   Please install these skills in my user level configuration from github: https://github.com/ServiceNow/sdk/tree/master/skills
   

3. The agent should be able to pull and load the skills from the configuration.
4. You may need to restart the agent to load the skills.

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For Every ServiceNow Developer

Whether you're deep in the ServiceNow IDE or building from your local environment, the future of ServiceNow development is agentic — and now it works wherever you do.

👉 https://github.com/ServiceNow/sdk

Demo Video

Here's a quick video of Ron from the ServiceNow Fluent team walking through the Claude skill:

ServiceNowSDK-AI-Skills-Demo.mp4

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Powered by Fluent. Built for every developer.

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[zaidongy]

Hi Edwin, very excited for this release as context was always a challenge when working with LLMs with fluent!

I was able to use now-sdk explain instead ofnow-sdk-explain, but couldn't find now-sdk-setup nor now-sdk setup, any guidance?

[edwincoronado]

@zaidongy can you please make sure to run npm install -g @servicenow/sdk@latest, then start a new terminal session with Claude and check that the now-sdk-setup and now-sdk-explain skills show up when you type in /skills?

[zaidongy]

Last login: Wed Apr 15 13:01:28 on ttys002
zayang@LM-SJN-40029339 ~ % which now-sdk
/Users/zayang/.nvm/versions/node/v20.19.2/bin/now-sdk
zayang@LM-SJN-40029339 ~ % now-sdk -v
4.6.0
zayang@LM-SJN-40029339 ~ % claude
❯ /skills
  Skills
  31 skills
  User skills (.claude/skills, .claude/commands)
  add-plantuml-confluence · ~32 description tokens
  architecture-review · ~32 description tokens
  claude-commander · ~26 description tokens
  comprehensive-code-review · ~28 description tokens
  create-jira · ~26 description tokens
  dpe-weekly-wins · ~24 description tokens
  feature-planning · ~25 description tokens
  fix-github-issue · ~23 description tokens
  fix-jira-issue · ~22 description tokens
  generate-service-presentation · ~33 description tokens
  harness-onboarding · ~97 description tokens
  how-ugly-is-my-baby · ~26 description tokens
  implement-jira-task · ~37 description tokens
  jira-worktree · ~28 description tokens
  log-to-memory · ~30 description tokens
  plan-jira-task · ~28 description tokens
  prompt-plan-execution · ~25 description tokens
  review-pr-comments · ~29 description tokens
  score-issue · ~26 description tokens
  smart-commit · ~23 description tokens
  sprint-review · ~19 description tokens
  story-draft · ~15 description tokens
  summarize-last-weeks-changes · ~32 description tokens
  tdd-implementation · ~29 description tokens
  tldr · ~32 description tokens
  write-epic · ~25 description tokens

  Plugin skills (plugin)
  capture-tasks-from-meeting-notes · atlassian · ~113 description tokens
  generate-status-report · atlassian · ~119 description tokens
  search-company-knowledge · atlassian · ~152 description tokens
  spec-to-backlog · atlassian · ~132 description tokens
  triage-issue · atlassian · ~133 description tokens

[zaidongy]

@edwincoronado

Found the issue

There is a plugin name mismatch between marketplace.json and plugin.json.
marketplace.json declared the plugin as fluent but plugin.json used servicenow-fluent-tools. These must match exactly. I updated it manually for now and it works, hope this can be fixed at the next plugin version update.

[edwincoronado]

fixed! please upgrade the plugin to 1.0.1 version 😄

[zaidongy]

Working as expected now, thanks for the fast fix! 👍

[ICEFLOAndyS]

Hi Edwin

This is exciting - any advice on how to use the Build Agent with ChatGPT/Codex?

Many thanks
Andy

[edwincoronado]

we're working on this as we speak! we should have the repo updated to support cursor, codex, etc... by latest tomorrow

[ICEFLOAndyS]

Superb news - thank you Edwin - I can't wait to give it a try.

Great work - congratulations to you and all the team behind this potential game changer.

Cheers
Andy

[rxchan]

Hey Andy! Please run the following commands in Codex:

$skill-installer https://github.com/ServiceNow/sdk/tree/master/skills/now-sdk-setup
$skill-installer https://github.com/ServiceNow/sdk/tree/master/skills/now-sdk-explain

After you restart Codex, the skills should be locked and loaded! I have an update coming to the README to reflect this setup soon.

[tommykjensen]

Will there be support for Github CoPilot also?

[tommykjensen]

so just to understand how copilot finds the skills. I have to copy the folder "skills" to my project and put the skills in the folder .claude/skills?

[cjuleff]

hi @tommykjensen I was able to copy the skills from the sdk and put them in the .github/skills folder (I think .claude/skills also works). Then run now-sdk-setup in your agent prompt. You can run the below in a terminal to confirm it is working: npx @servicenow/sdk explain quickstart --list --format=raw

.github/skills/
├── now-sdk-explain/
│ └── SKILL.md
└── now-sdk-setup/
└── SKILL.md

npx @servicenow/sdk explain quickstart --list --format=raw

Matching topics:

developing-apps-guide [now-sdk, project-setup, cli, scaffold, build, deploy, auth, fluent, workflow, init, transform, convert, conversion, migrate, migration, quickstart]
fluent-overview [fluent, dsl, overview, getting started, typescript, metadata, now.ts, sdk, servicenow fluent, quickstart]
module-guide [module, server module, import, export, glide API, third-party library, code reuse, servicenow glide, quickstart, modular javascript, modern]

Use now-sdk explain <name> with a topic name to expand.

[tommykjensen]

Excellent. I got it to work and CoPilot created a ToDo app from scratch.

The only issue is when I do not run the init myself the scope name will be wrong. I had to manually find the right scope name and instruct copilot to use that. but then it worked.

[tommykjensen]

Oh I am having so much fun using the ai skills in copilot to convert old classic ui pages to react apps 🤣

[edwincoronado]

hey @tommykjensen ! very happy to hear you got this working and enjoying it. We have OOB support for React, Vue, SolidJS, and Svelte! React of course being the most popular. Feel free to post a "Show and tell" in the Discussions board if you want to show off your explorations 😄