Skip to content

Latest commit

 

History

History
294 lines (204 loc) · 17.5 KB

File metadata and controls

294 lines (204 loc) · 17.5 KB

Non-Technical Interviewing

Time Estimates

Full Time Program Workshop Series (4 x 1-hour sessions):

  • Session 1: Core Framework & Accountability Questions
  • Session 2: Interpersonal & Communication Questions
  • Session 3: DEI Questions & Response Frameworks
  • Session 4: Behavioral Questions & Final Practice

Independent Practice:

  • Introduction & Core Framework (45 minutes)
  • Common Difficult Interview Questions Analysis (90 minutes)
  • Diversity, Equity, and Inclusion Interview Questions (45 minutes)
  • Interactive Activities (60 minutes)
  • Response Frameworks & Practice (45 minutes)
  • Behavioral Questions & Wrap-up (15 minutes)

Learning Objectives

By the end of this lesson, participants will have:

  • A clearer understanding of what interviewers seek in their questions
  • Practical strategies for answering questions in a way that highlights their strengths
  • Improved confidence in handling interviews with a focus on demonstrating accountability, adaptability, and a growth mindset
  • Ability to navigate diversity, equity, and inclusion questions effectively

Session 1: Core Framework & Accountability Questions: What You're Actually Being Evaluated On

The "Perfect" Employee Framework

Interviewers are fundamentally assessing four key areas:

1. Competent

  • Critical thinker/Problem solver
  • Self-motivated
  • Applies feedback
  • Takes initiative/self-manages
  • Confident
  • Ownership of mistakes and grows
  • Asks for help when needed
  • Resourceful

2. Easy (to work with)

  • Communication skills
  • Nice temperament
  • Professionalism
  • Receptive to feedback
  • Teachable
  • Punctual
  • Self-aware
  • Asks for help when needed

3. Team Player

  • Communication
  • Positive attitude
  • Professionalism
  • Creative
  • Problem solver
  • Collaborative
  • Reliable
  • Disciplined
  • Dependable
  • Asks for help when needed

4. Stick Around

  • Resilience
  • Growth mindset
  • Self-motivated
  • Engaged
  • Work/life balance - advocate for self
  • Dependable

Session 2: Interpersonal Communication: Common Difficult Interview Questions Analysis

Question Category Interview Question What They're Really Asking Competent Easy Team Player Stick Around
Accountability & Growth "What critical feedback do you most often receive?" Similar to "What is your biggest weakness?" Able to receive feedback Positive attitude, self-aware, applies feedback Professional attitude Growth mindset
Accountability & Growth "Tell me about a time you overcame an obstacle" How do you handle difficulties and challenges? Critical thinking, problem-solving, ownership of mistakes, resourcefulness Positive attitude, self-awareness Communication, ownership of mistakes Resilience, growth mindset
Accountability & Growth "How do you handle stress?" Can you maintain performance under pressure? Critical thinking, resourcefulness Knows how to prioritize, communicates needs/advocates for self Positive attitude, asks for help when needed Work/life balance, knows how to prioritize
Accountability & Growth "What's your biggest weakness?" Do you have self-awareness and commitment to improvement? Accountability for areas of growth Self-awareness, teachable Collaborative, positive attitude Growth mindset
Interpersonal & Communication "How do you respond when you disagree with a coworker?" Will you cause conflict or handle disagreements professionally? Conflict management strategies, won't let conflict disrupt work Open to perspectives, good communication Won't start fights, collaborative approach Won't quit over disagreements
Interpersonal & Communication "Tell me about a time you needed information from someone who wasn't responsive" How do you handle difficult people and situations? Resourcefulness with difficult people, won't give up when challenged Don't take things personally, know when to escalate Adapt communication styles Persistence through challenges
Goal-Setting & Development "Can you give me an example of how you set goals for yourself?" Do you have long-term commitment and growth mindset? Autonomy and independence Growth vs. fixed mindset Long-term company commitment Value growth in workplace
Goal-Setting & Development "In your opinion, what are some principles every software engineer should follow?" Do you understand professional standards and collaboration? Use resources effectively, ask questions when stuck Receptive to feedback, don't let pride interfere Collaborate with everyone, ask questions Adaptable, continuous learning
Technical Adaptability "As a software engineer, you must be both predictable and innovative. How can these traits coexist?" Can you balance reliability with creativity? Reliable work ethic, creative problem-solving Consistent communication about ideas Bring up new ideas collaboratively Consistently adaptable
Technical Adaptability "How do you deal with unexpected changes to deadlines?" How do you handle pressure and changing requirements? Performance under pressure Positive response to change, flexibility Communication about capacity Won't quit when things get difficult
Values & Culture Fit "What do you value?" Do your values align with our company culture? Thoughtfulness and integrity Self-reflection and communication Teamwork and collaboration values Long-term alignment
Values & Culture Fit "What are the three most important aspects of a job?" What are your priorities and expectations? Dedication to work Professional reflection Teamwork importance Work/life balance expectations
Values & Culture Fit "What do you stand for?" What are your core principles? Self-advocacy Respectful, helpful, kind Supportive, inclusive environment Creating great environments for growth
Values & Culture Fit "What brings you joy?" Are you passionate and engaged? Professional engagement Positive attitude Cultural fit Passion and long-term engagement
Values & Culture Fit "What does constructive criticism mean to you?" How do you handle feedback? Professional maturity Receptiveness to feedback Team-oriented growth Growth mindset
Values & Culture Fit "What makes you laugh about yourself?" Do you have emotional intelligence and humility? Self-awareness Humility and approachability Emotional intelligence Self-reflection
Values & Culture Fit "What helps you turn things around?" How do you recover from setbacks? Problem-solving approach Self-management skills Team support utilization Resilience strategies

Session 3: Diversity, Equity, and Inclusion Interview Questions & Response Framework

Key Strategy: Ask Clarifying Questions

Before answering DEI questions, consider asking clarifying questions to better understand what the interviewer is seeking.

DEI Question Analysis

1. "Please share with us what diversity, equity, and inclusion mean to you and why they're important."

What they're really asking:

  • Are you able to work with everyone? (Team player, Easy)
  • Will you damage our brand? (Easy - financial risk)
  • Do your personal values align with company values? (Team player, Easy, Stick around)

Framework for answering:

  • Define each term clearly and personally
  • Connect to business benefits and team effectiveness
  • Share specific examples of inclusive behavior
  • Demonstrate alignment with company values

2. "In your opinion, what is the most challenging aspect of working in a diverse environment?"

What they're really asking:

  • How do you deal with conflict? (Team player, Easy, Stick around)
  • How do you manage stress? (Stick around, Easy)
  • Are you able to work with people who are different than you? (Team player)

Framework for answering:

  • Acknowledge that challenges exist but frame positively
  • Focus on communication and understanding
  • Emphasize learning opportunities
  • Show conflict resolution skills

3. "What is your approach to understanding the perspectives of colleagues from different backgrounds?"

What they're really asking:

  • Do you have experience working with diverse people? Can you back it up? (Competent, Team player)
  • Are you open-minded and can you work with people who have different opinions? (Team player)

Framework for answering:

  • Describe specific strategies (active listening, asking questions, etc.)
  • Provide concrete examples
  • Show curiosity and respect for different perspectives
  • Demonstrate cultural competence

4. "How would you handle a situation where a colleague was being culturally insensitive, sexist, racist, or homophobic?"

What they're really asking:

  • Can you resolve conflict respectfully and move on?
  • Are you a follower or a leader?
  • Are you going to sue us or cause us to get sued?

Framework for answering:

  • Show you would address the situation professionally
  • Demonstrate leadership and courage
  • Emphasize education and growth over punishment
  • Show understanding of appropriate escalation

Activity: Understanding Interviewer Intent

Group Exercise Instructions

Each group will analyze one of these questions to uncover:

  1. The traits being evaluated
  2. The intent behind the question
  3. How to structure an effective response

Group Questions:

  • How do you respond when you disagree with a coworker?
  • Can you give me an example of how you set goals for yourself?
  • In your opinion, what are some principles every software engineer should follow?
  • As a software engineer, how can you be both predictable and innovative?
  • How do you deal with unexpected changes to deadlines?

Presentation Requirements

Each group will present:

  • Your analysis of intent behind the questions
  • The qualities being assessed
  • A sample response demonstrating the four pillars

Crafting Effective Responses

The Action-Context-Result (ACR) Framework

Structure your responses using:

  • Action: One-line "punchline" answer to the question
  • Context: Describe the situation where your actions took place
  • Result: Reiterate your initial answer, clearly defining the results you produced

Group Activity: Model Answer Development

As a group, draft a model answer that demonstrates competence, ease, teamwork, and commitment to long-term growth for: "Tell me about a time you overcame an obstacle."

As an individual, think about significant projects and experiences you can frame using the ACR format. Map different questions to your experiences and prepare for variety. Answer the following prompt based on what you've learned: **"Tell me about a time you needed information from someone who wasn't responsive."

Session 4: Behavioral Interview Questions - Adaptability Focus

The Core Principle: "Stuff Goes Wrong, All the Time - What Are You Going to Do?"

Obstacle & Problem-Solving Questions

  1. "Describe a situation in which you met a major obstacle to complete a project. How did you deal with it?"

    • Evaluates: Conflict resolution, stress management, problem definition
  2. "Tell me about a time you had to work on several projects at once. How did you handle that?"

    • Evaluates: Organization skills, communication skills, priority management
  3. "Describe a situation with a significant unexpected project change. How did you adapt?"

    • Evaluates: Adaptability, emotional regulation, communication
  4. "Describe a situation where you had to adjust to changes over which you had no control."

    • Evaluates: Communication, resourcefulness, adaptability, stress management

Interpersonal Challenge Questions

All evaluate: Communication, patience, problem-solving, cooperation, empathy, initiative, conflict resolution, adaptability

  • Tell me about a time you dealt with a difficult coworker
  • Tell me about a time a coworker hindered your work
  • Tell me about a time you had to defend your decision at work
  • Tell me about a time you disagreed with a policy/rule at work
  • Tell me about a time you had to communicate about a difficult situation
  • Tell me about a time you helped resolve a conflict at work
  • Tell me about a time you worked with somebody you didn't get along with
  • Tell me about a time you disagreed with somebody, or they disagreed with you
  • Tell me about a time you had to deal with a difficult coworker

Key Preparation Strategies

What You Want Interviewers to Know About You

Prepare 3-5 key messages about yourself that demonstrate:

  • Your competence and problem-solving ability
  • Your collaborative and positive nature
  • Your commitment to growth and learning
  • Your ability to handle challenges professionally

Response Strategy Checklist

For every answer, ensure you demonstrate:

  1. Competence in handling the situation
  2. Ease of working with you
  3. Team player mentality
  4. Commitment to stick around and grow

Final Preparation Tips

  • Map your significant experiences to different question types
  • Practice the ACR framework with real examples
  • Focus on demonstrating the four key traits in every response
  • Prepare examples that show growth, learning, and positive outcomes
  • Practice asking clarifying questions, especially for DEI topics

Assessment and Practice

Self-Assessment Questions

  • Can you identify the four pillars being evaluated in any interview question?
  • Do you have 3-5 strong examples that can be adapted to different questions?
  • Can you structure responses using the ACR framework?
  • Are you prepared to handle DEI questions with sensitivity and authenticity?

Homework Assignment

  1. Prepare ACR responses for 5 different behavioral questions
  2. Practice identifying interviewer intent for 10 sample questions
  3. Develop your personal definition of diversity, equity, and inclusion
  4. Prepare 2-3 examples of working successfully in diverse environments

Additonal Resources