Indexer Outage – 2025-11-19

[ashutoshpw]

Summary

On Nov 19, 2025, the indexer running on branch v3-master stopped recording new transactions to the database. Transactions are visible on-chain (TzKT) but not in our DB/UI.

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Impact

• New transactions for affected DAOs are not shown in the UI.

• Example transaction (Andrei):

  • On-chain: https://tzkt.io/oondfDg4fqaztX1QHTBEgVJQDq8nWghGXavtrnpiSFbDYB7f85G/89486907
  • Related page (not updated):
    https://tezos-homebase.io/explorer/dao/KT1PmvK7cYXYZwU5crbeubZ5RJ2jbnAFc78x/proposals

• After restarting with cleaned volumes, only Temple DAO is tracked; other DAOs disappeared from the index.

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Timeline (concise)

• 2025-11-19 – Noticed new transactions not showing in UI while testing.
• 2025-11-19 – Confirmed transaction exists on-chain (TzKT) but missing in our DB.
• 2025-11-19 – Restarted indexer → no change.
• 2025-11-19 – Restarted indexer with cleaned volumes → indexer runs, but only Temple DAO is tracked.

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Troubleshooting Done

• Restarted indexer (no data change).
• Restarted indexer with cleaned volumes → DAOs lost, Temple DAO only.
• Cross-checked with TzKT to confirm the issue is with indexing, not the chain.

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Current State

• Indexer on v3-master is running but:

  • New transactions are not being persisted.
  • DAO coverage is incomplete (only Temple DAO visible).

• Web app is up but shows stale/incomplete proposal data.