|
| 1 | +--- |
| 2 | +id: directus-zapier-actions |
| 3 | +title: Directus Zapier Actions |
| 4 | +description: Complete guide for using Directus actions in Zapier workflows, including working with items, users, and files. |
| 5 | +technologies: |
| 6 | + - zapier |
| 7 | +--- |
| 8 | + |
| 9 | +This guide covers how to use Directus actions in Zapier to perform operations on your Directus data when triggered by other apps. |
| 10 | + |
| 11 | +**[← Back to Directus + Zapier Overview](/tutorials/workflows/use-directus-with-zapier-for-automation)** |
| 12 | + |
| 13 | +## Using Directus Actions |
| 14 | + |
| 15 | +Directus actions perform operations in Directus when triggered by other apps. You can work with **Items**, **Users**, and **Files**. |
| 16 | + |
| 17 | +## Available Actions |
| 18 | + |
| 19 | +Quick reference of all available actions organized by operation type: |
| 20 | + |
| 21 | +| Operation | Action | Description | |
| 22 | +|-----------|-------|-------------| |
| 23 | +| **CREATE** | Items – Create | Create a new item in a collection | |
| 24 | +| **CREATE** | Users – Invite | Send an invitation email to a new user | |
| 25 | +| **CREATE** | Files – Upload | Upload a file from binary data | |
| 26 | +| **CREATE** | Files – Import | Import a file from a URL | |
| 27 | +| **CREATE** | Items – Update | Update an existing item | |
| 28 | +| **CREATE** | Users – Update | Update an existing user | |
| 29 | +| **CREATE** | Files – Update | Update file metadata | |
| 30 | +| **CREATE** | Items – Delete | Permanently remove an item | |
| 31 | +| **CREATE** | Users – Delete | Permanently remove a user | |
| 32 | +| **CREATE** | Files – Delete | Permanently remove a file | |
| 33 | +| **SEARCH** | Items – Search / List | Find items with optional filters | |
| 34 | +| **SEARCH** | Users – Search / List | Find users with optional filters | |
| 35 | +| **SEARCH** | Files – Search / List | Find files with optional filters | |
| 36 | +| **RAW REQUEST** | Items – Raw Request | Full HTTP method control (POST, PATCH, DELETE) | |
| 37 | +| **RAW REQUEST** | Users – Raw Request | Full HTTP method control (POST, PATCH, DELETE) | |
| 38 | +| **RAW REQUEST** | Files – Raw Request | Full HTTP method control (PATCH, DELETE) | |
| 39 | + |
| 40 | +--- |
| 41 | + |
| 42 | +## Common Operations |
| 43 | + |
| 44 | +Most operations follow a similar pattern. Add **Directus** as an action step, select the operation, choose the collection (for items), and configure fields. |
| 45 | + |
| 46 | +### Create, Update, Delete |
| 47 | + |
| 48 | +These operations work similarly across all resources: |
| 49 | + |
| 50 | +- **Create**: Select operation → Choose Collection (Items only) → Fill in fields → Map data from previous steps as needed |
| 51 | +- **Update**: Select operation → Choose Collection (Items only) → Enter ID → Update desired fields |
| 52 | +- **Delete**: Select operation → Choose Collection (Items only) → Enter ID |
| 53 | + |
| 54 | +**Note for Items**: All item operations require selecting the **Collection** first. Fields are automatically shown based on your Directus collection structure. |
| 55 | + |
| 56 | +::callout{icon="material-symbols:warning-rounded" color="warning"} |
| 57 | +**Permanent Deletion** |
| 58 | +Delete operations permanently remove data. Make sure this is what you want to do! |
| 59 | +:: |
| 60 | + |
| 61 | +### Search / List |
| 62 | + |
| 63 | +Select **Search / List** operation → Choose Collection (Items only) → Configure options: |
| 64 | + |
| 65 | +| Option | Description | |
| 66 | +|--------|-------------| |
| 67 | +| **File ID** / **Item ID** / **User ID** | Search by specific ID | |
| 68 | +| **Fields** | Specify which fields to return (e.g., `id, title, size`) | |
| 69 | +| **Maximum number of items to return** | Leave empty to return all matching items (up to 100 by default) | |
| 70 | +| **Offset** | Number of records to skip | |
| 71 | +| **Page** | Page number for pagination | |
| 72 | +| **Sort** | Order results (e.g., `date_created DESC`) | |
| 73 | +| **Search** | General search query across attributes | |
| 74 | +| **Filter (JSON)** | Advanced filtering using Directus filter syntax | |
| 75 | + |
| 76 | +::callout{icon="material-symbols:warning-rounded" color="warning"} |
| 77 | +**Processing Multiple Results** |
| 78 | +<br> |
| 79 | +By default, Zapier returns only the **first result** from Search / List actions. To process all returned results, you must configure **"If multiple search results are found"** in the action settings to **"Return all results as line items"**. This allows Zapier to process each result separately in subsequent steps. |
| 80 | +:: |
| 81 | + |
| 82 | +**Note for Items**: Select the **Collection** before configuring options. |
| 83 | + |
| 84 | +::callout{icon="heroicons-outline:light-bulb"} |
| 85 | +**Advanced Filtering in Search / List** |
| 86 | +<br> |
| 87 | +The **Filter (JSON)** field in Search / List actions supports Directus's complete filter syntax, including logical operators (`_and`, `_or`), relational field filtering, and all filter operators. For complete filter syntax and examples, see the [Directus Filter Rules documentation](https://directus.io/docs/guides/connect/filter-rules). |
| 88 | +<br> |
| 89 | +**Example: Complex filter** |
| 90 | +```json |
| 91 | +{ |
| 92 | + "_and": [ |
| 93 | + {"status": {"_eq": "published"}}, |
| 94 | + { |
| 95 | + "_or": [ |
| 96 | + {"category": {"_eq": "tutorial"}}, |
| 97 | + {"category": {"_eq": "guide"}} |
| 98 | + ] |
| 99 | + }, |
| 100 | + {"views": {"_gt": 100}} |
| 101 | + ] |
| 102 | +} |
| 103 | +``` |
| 104 | +:: |
| 105 | + |
| 106 | +## Resource-Specific Operations |
| 107 | + |
| 108 | +### Items |
| 109 | + |
| 110 | +Items are content entries in your Directus collections (blog posts, products, pages, etc.). All operations require selecting a **Collection** first. |
| 111 | + |
| 112 | +::callout{icon="material-symbols:info-outline"} |
| 113 | +**Dynamic Field Discovery** |
| 114 | +Fields are automatically discovered from your Directus schema and shown in the action configuration. You can map data from previous steps using the dropdown menus. |
| 115 | +:: |
| 116 | + |
| 117 | +### Users |
| 118 | + |
| 119 | +#### Users – Invite |
| 120 | + |
| 121 | +To create users, use **Users – Invite**. This sends an invitation email so the user can set their password. |
| 122 | + |
| 123 | +**Available options:** |
| 124 | +- **Email** (required) |
| 125 | +- **Role** (dropdown selection) |
| 126 | +- **Custom Invite URL** (optional) |
| 127 | + |
| 128 | +::callout{icon="heroicons-outline:light-bulb"} |
| 129 | +**Direct User Creation** |
| 130 | +For direct user creation without invitation, use **Users – Raw Request** with POST method. |
| 131 | +:: |
| 132 | + |
| 133 | +All other operations (Update, Delete, Search / List) follow the standard pattern above. |
| 134 | + |
| 135 | +### Files |
| 136 | + |
| 137 | +Files are images, documents, and other media stored in Directus. |
| 138 | + |
| 139 | +#### Files – Upload |
| 140 | + |
| 141 | +Upload a file from binary data in your Zap. |
| 142 | + |
| 143 | +**Available options:** |
| 144 | +- **File** (required) - Binary file data from a previous step |
| 145 | +- **Title** (optional) |
| 146 | +- **Description** (optional) |
| 147 | +- **Folder** (optional) |
| 148 | + |
| 149 | +::callout{icon="material-symbols:info-outline"} |
| 150 | +**File Data Source** |
| 151 | +The file must come from a previous step that provides binary file data (like downloading a file from a URL or getting a file from another app). |
| 152 | +:: |
| 153 | + |
| 154 | +#### Files – Import |
| 155 | + |
| 156 | +Import a file from a publicly accessible URL. |
| 157 | + |
| 158 | +**Available options:** |
| 159 | +- **File URL** (required) - Must be publicly accessible |
| 160 | +- **Title** (optional) |
| 161 | +- **Description** (optional) |
| 162 | +- **Folder** (optional) |
| 163 | + |
| 164 | +::callout{icon="heroicons-outline:light-bulb"} |
| 165 | +**Upload vs Import** |
| 166 | +Use **Upload** when you have binary file data from a previous step. Use **Import** when you have a publicly accessible URL to the file. |
| 167 | +:: |
| 168 | + |
| 169 | +All other operations (Update, Delete, Search / List) follow the standard pattern above. |
| 170 | + |
| 171 | +--- |
| 172 | + |
| 173 | +## Tips and Best Practices |
| 174 | + |
| 175 | + |
| 176 | + |
| 177 | + |
| 178 | +### File Fields in Items |
| 179 | + |
| 180 | +When creating or updating items with file/image fields, first upload or import the file using a **File** action, then use the returned **File ID** in your item creation/update. File fields require the UUID of an existing file, not file uploads directly. |
| 181 | + |
| 182 | +### Role Names |
| 183 | + |
| 184 | +When creating or updating users, the **Role** field accepts both role names (e.g., "Editor") and UUIDs. Using role names is easier and more readable. |
| 185 | + |
| 186 | +### Testing Your Zaps |
| 187 | + |
| 188 | +Always test your Zap before turning it on. Click **Test** on each step to verify data flows correctly and field mappings are correct. |
| 189 | + |
| 190 | +--- |
| 191 | + |
| 192 | +## Troubleshooting |
| 193 | + |
| 194 | +When working with Directus API through Zapier, you may encounter various error codes. For a comprehensive list of Directus error codes and their meanings, refer to the [official Directus Error Codes documentation](https://directus.io/docs/guides/connect/errors). |
| 195 | + |
| 196 | +### Error Handling |
| 197 | + |
| 198 | +If you get errors: |
| 199 | + |
| 200 | +1. **Permission Errors**: Check that your Directus API token has the right permissions |
| 201 | +2. **Not Found Errors**: Verify that the collection, item ID, or user ID exists |
| 202 | +3. **Connection Errors**: Make sure your Directus URL is correct and accessible (must include `https://`, no trailing slash) |
| 203 | + |
| 204 | +### Getting Help |
| 205 | + |
| 206 | +If you encounter issues: |
| 207 | + |
| 208 | +1. **For Directus-specific questions:** Ask for help in the [Directus Community](https://community.directus.io/) |
| 209 | +2. **For Zapier-specific questions:** Visit the [Zapier Community](https://community.zapier.com) or check [Zapier Help Center](https://help.zapier.com/) |
| 210 | +3. **For API connection issues:** Verify your Directus configuration and permissions |
| 211 | + |
| 212 | +--- |
| 213 | + |
| 214 | +## Next Steps |
| 215 | + |
| 216 | +- **[← Back to Overview](/tutorials/workflows/use-directus-with-zapier-for-automation)** Return to the integration overview |
| 217 | +- **[Learn about Directus Triggers →](/tutorials/workflows/directus-zapier-triggers)** Set up automated workflows |
| 218 | + |
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