Metrics from the Helm-based Artifactory instance are not being sent to Datadog.

[mperetzred]

I followed the instructions for Helm-based Artifactory integration:

https://github.com/jfrog/log-analytics-datadog?tab=readme-ov-file#kubernetes-deployment-with-helm

But I don't see the metrics being shipped to Datadog.
Also can't see any indication for it in the observability container:

2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:284       ] [main        ] [] - Platform services enabled false [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:291       ] [main        ] [] - Num of router services : 6 [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:292       ] [main        ] [] - Services registered with router : [{ServiceId:jfac@01k99tmg7vjqza0yyz87hv04tp} {ServiceId:jfcon@01k99tmg7vjqza0yyz87hv04tp} {ServiceId:jfevt@01k99tmg7vjqza0yyz87hv04tp} {ServiceId:jfint@01k99tmg7vjqza0yyz87hv04tp} {ServiceId:jfmd@01k99tmqe2065dt6ezzh4kgdrg} {ServiceId:jfrt@01k99tprkhdxn61srmbayf1wbk}] [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:320       ] [main        ] [] - Obtained parent instance Id: [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:320       ] [main        ] [] - Obtained parent instance Id: [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:320       ] [main        ] [] - Obtained parent instance Id: [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:320       ] [main        ] [] - Obtained parent instance Id: [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:320       ] [main        ] [] - Obtained parent instance Id: [startup]
2025-11-05T10:59:06.771Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:320       ] [main        ] [] - Obtained parent instance Id: 01k99tprkhdxn61srmbayf1wbk [startup]
2025-11-05T10:59:06.772Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:89       ] [main        ] [] - JFrog Observability Service ID: jfob@01k99tprkhdxn61srmbayf1wbk [startup]
2025-11-05T10:59:06.772Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:90       ] [main        ] [] - JFrog Observability Node ID : cnv-qe-artifactory2-0 [startup]
2025-11-05T10:59:06.772Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [bootstrap.go:91       ] [main        ] [] - JFrog Observability Node IP : 10.129.2.63 [startup]
2025-11-05T10:59:06.787Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [application.go:84      ] [main        ] [] - Is service running as Multi tenant? false [application]
2025-11-05T10:59:07.239Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [access_join.go:48      ] [main        ] [] - Cluster join: Successfully joined the cluster [application]
2025-11-05T10:59:07.240Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [access_join.go:48      ] [main        ] [] - Cluster join: executing Router register at: localhost:8046 for service id jfob@01k99tprkhdxn61srmbayf1wbk [application]
[DEBUG] Waiting for shipping service to close
2025-11-05T10:59:07.323Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [application.go:144      ] [main        ] [] - JFrog Observability (jfob) service initialization completed in 190.904 seconds. HTTP server listening on 127.0.0.1:8036. [application]
2025-11-05T10:59:07.329Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [shipping_service.go:234   ] [main        ] [] - Product name resolved as : artifactory [shipping_service]
2025-11-05T10:59:07.329Z 35[jfob ] [INFO ] [6c1feaab286ab5c8] [shipping_service.go:257   ] [main        ] [] - Log shipping Duration Interval 1m0s and Consumption Duration Interval 1m0s [shipping_service]

system.yaml:

bash-5.1$ cat /var/opt/jfrog/artifactory/etc/system.yaml
router:
  serviceRegistry:
    insecure: false
shared:
  metrics:
    enabled: true
  logging:
    consoleLog:
      enabled: false
  extraJavaOpts: >
    -Dartifactory.graceful.shutdown.max.request.duration.millis=30000 -Dartifactory.access.client.max.connections=50
  database:
    type: "postgresql"
    driver: "org.postgresql.Driver"
artifactory:
  database:
    maxOpenConnections: 80
  tomcat:
    maintenanceConnector:
      port: 8091
    connector:
      maxThreads: 200
      sendReasonPhrase: false
      extraConfig: acceptCount="100"
frontend:
  session:
    timeMinutes: "30"
access:
  database:
    maxOpenConnections: 80
  tomcat:
    connector:
      maxThreads: 50
      sendReasonPhrase: false
      extraConfig: acceptCount="100"
metadata:
  database:
    maxOpenConnections: 80
jfconnect:
  enabled: true

helm command executed:

helm upgrade --install cnv-qe-artifactory2 --namespace cnv-qe -f /home/centos/git/artifactory/scripts/../helm/values-artifactory.yaml -f /home/centos/git/artifactory/scripts/../secrets/tlv2.yaml --set datadog.api_key=<access-key> --set datadog.api_host=datadoghq.eu --set datadog.compress_data=true --set datadog.verify_ssl=true --set jfrog.observability.jpd_url=localhost:8082 --set jfrog.observability.username=ci-bot-admin --set jfrog.observability.common_jpd=false --set jfrog.observability.log_env=tlv2 --set artifactory.metrics.enabled=true --set artifactory.openMetrics.enabled=true --repo https://charts.jfrog.io/ --version 107.63.12 artifactory