diff --git a/content/faq/all/billing-portal-access.mdx b/content/faq/all/billing-portal-access.mdx new file mode 100644 index 000000000..d17d2a56f --- /dev/null +++ b/content/faq/all/billing-portal-access.mdx @@ -0,0 +1,30 @@ +--- +title: How do I give my finance team access to billing and invoices? +tags: [platform, cloud] +--- + +# How do I give my finance team access to billing and invoices? + +Billing portal access on Langfuse Cloud is managed through **Stripe**, not through Langfuse user roles. There is no separate billing role within Langfuse — invoice and payment management happens entirely via the [Stripe Customer Portal](https://billing.stripe.com/p/login/6oE9BXd4u8PR2aYaEE). + +## How the Stripe Customer Portal works + +The portal login is **email-based**. Anyone with the portal link can log in using the billing email address associated with your subscription. They enter the email, receive a verification code, and can then view invoices and update payment methods. + +No Langfuse account is required. + +## Options for granting access + +1. **Share the portal link directly** — Send the [Stripe Customer Portal link](https://billing.stripe.com/p/login/6oE9BXd4u8PR2aYaEE) to your finance team. They log in with the billing email on file and verify via a one-time code sent to that address. + +2. **Use a shared billing email** — Update the billing email on your subscription to a shared alias (e.g. `billing@company.com`) so your finance team receives the verification codes directly. You can update this in the Stripe Customer Portal under account settings. + +## Related + +- [How do I cut my Langfuse Cloud bill?](/faq/all/cutting-costs) +- [Langfuse Cloud pricing](/pricing) +- [Billable units](/docs/administration/billable-units) + +--- + +Have more billing questions? Reach out to [support](/support).