| title | FAQ |
|---|---|
| description | Find answers to frequently asked questions about Usertour's features, requirements, and integration capabilities. |
| icon | circle-question |
Need help or have questions? We're here to help:
- 📧 Email: support@usertour.io
- 🎫 GitHub: Open an issue
- 🤠 Twitter: @Usertourio
- 💬 Discord: Join our community
Note: Usertour requires an active internet connection to function.
Usertour is a cloud-based solution that needs internet connectivity to:
- Load and display user experiences
- Track user interactions
- Update content in real-time
- Sync user data
- ✅ Fully managed cloud service
- ✅ Automatic updates
- ✅ Built-in analytics
- ✅ Zero maintenance
- ✅ No AGPL compliance required
- ✅ Enterprise-grade support
⚠️ Requires AGPL v3 compliance⚠️ Enterprise Use: Commercial license required for business/organizational use- ✅ Complete data control
- ✅ Custom deployment options
- ✅ Private network support
- ✅ Custom domain support
- ✅ Cloud-based web applications
- ✅ Single-page applications (SPAs)
- ✅ Progressive web applications (PWAs)
- ✅ Mobile web browsers
- ❌ Local desktop applications (e.g., Outlook)
- ❌ Offline applications
- ❌ Third-party applications
- ❌ Native mobile apps
- ✅ Mobile web browsers
- ✅ Responsive web applications
- ✅ Easy to install via npm or CDN
- ✅ Works with any web application
- ✅ Supports modern web frameworks
- ✅ Lightweight and performant
Note: Usertour fully supports SPAs and automatically handles route changes. No manual configuration is required.
Note: Usertour is a product experience platform that helps you:
- Guide users through your product with interactive tours
- Create in-app checklists for task completion
- Build feature launchers for easy access
- Deliver contextual help within your application