docs: add Zendesk to the Pro Integrations tool reference#15215
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Covers instance setup (agent email + API token basic auth, subdomain URL), the numeric group ID mapping identifier, priority and status mappings, and the Zendesk-specific caveats (immutable description, solve-on-delete, closed is terminal). Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
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Summary
Adds Zendesk to the Pro Integrations documentation:
integrations.md: lists Zendesk among the supported integrations.integrations_toolreference.md: new Zendesk section covering instance setup (agent email + API token from Admin Center > Apps and integrations > APIs > Zendesk API, subdomain URL), the numeric Group ID mapping identifier, priority mappings (low/normal/high/urgent), status mappings (new/open/pending/hold/solved), and the Zendesk-specific caveats (the description is the immutable first comment so updates sync subject/priority/status only; findings removals mark tickets solved rather than deleting;closedis terminal).Documents the feature shipping via DefectDojo-Inc/dojo-pro#1825 and DefectDojo-Inc/go-integrators#179 (Shortcut sc-13646). Note: #15210 (PagerDuty docs) touches the same two files; whichever merges second has a trivial two-line list conflict.
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