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Expand Up @@ -27,25 +27,25 @@ knowledge_article_id: kA0Qk00000020K5KAI

## Symptom

When you run SPAC System Scans for SharePoint Online in **Netwrix Access Analyzer** (NEA), the system generates the following error message:
When you run SPAC System Scans for SharePoint Online in **Netwrix Access Analyzer** (NAA), the system generates the following error message:

```
[8] Unknown item type
```

## Cause

This issue occurs because these are newer event types being collected by **Netwrix Activity Monitor** for which NEA does not have mappings.
This issue occurs because these are newer event types being collected by **Netwrix Activity Monitor** for which NAA does not have mappings.

## Resolutions

To address this issue, you can do one of the following:

- Ignore the warnings, as they do not inhibit data collection.

- Upgrade to the latest version of **Netwrix Access Analyzer (NEA)**, which should include all SharePoint Online activity types known up until the most recent release date.
- Upgrade to the latest version of **Netwrix Access Analyzer (NAA)**, which should include all SharePoint Online activity types known up until the most recent release date.

> **NOTE:** If you are on the latest released version of NEA and are still encountering this issue, please submit an escalation to have new event types added to a future release.
> **NOTE:** If you are on the latest released version of NAA and are still encountering this issue, please submit an escalation to have new event types added to a future release.

- Disable the collection of **Other event types** in **Netwrix Activity Monitor**:

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